Technology Does Not Drive Business

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Business and technology are often intertwined, with many – if not all – business functions dependent on mechanical or computing assistance. In this “tech age 4.0” of buzz words, marketing hype, and new start-ups, many businesses I work with are eager to jump in on the next big thing. Such rapid implementations often come from a fear of missing out, or worse, a reactive response to an incident or security event. Oftentimes, the new tech is only tangentially related to their objectives and is bolted onto the business, rather than properly integrated. Further, I frequently find that decision makers and leaders are not aligning these technologies strategically with their business, now or into the future. As the old saying goes, “Don’t put the cart before the horse.” Continue reading “Technology Does Not Drive Business”

Finding Items within Multiple Exchange Mailboxes

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The Exchange Problem

The need for finding items within multiple exchange mailboxes started last week when I was presented with an interesting predicament. One of the staff members from another division in the Forsythes group was receiving calendar invites for a meeting that was no longer valid.  What was worse, the user sending them no longer worked at the company. Many system engineers would look at this problem and say “Aha! I’ know what to do”. They would then go onto talk about re-enabling the account and logging in as the user and removing the entries. The interesting predicament part was the user no longer exists in Active Directory nor does their mailbox exist! Continue reading “Finding Items within Multiple Exchange Mailboxes”

Process stuck? Terminate remotely!

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I recently worked with a client that must have forgotten to give a sacrifice to the computer gods before coming to work. This oversight set in motion a series of unfortunate events that led to a failure of access for a database due to a stuck process. I discovered that the combination of issues which included; service loss, virtual machine console loss and remote desktop loss, made attempts to access the server and it’s application occupants futile. To make matters worse there were critical deadlines for the users of the database and users for other files on the server. The file access was not effected, so a restart of the server was out of the question. Continue reading “Process stuck? Terminate remotely!”

The Importance of Updates

Update Importance with Lego Businessman

Updates are to technology as food is to us; it’s good for you but you could survive without it for some time. After a while, however,  things start to fall apart. Software updates are important because they improve three key areas: they resolve issues like bugs, patch holes and keep any references or databases up to date. These are important to stay safe and current in a technical world.

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Welcome to Darling Ridge

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“Share your knowledge. It’s a way to achieve immortality.” – Dalai Lama

This is a knowledge business, never more productive than in collaboration. With over ten years in the IT game, I have seen a multitude of approaches, new ideas, and learned from some of the best. Now, I am taking the mantel, and launching my own platform to put that knowledge back out into the world. Some of my blogs will come from my work with Forsythes Technology, while others will be things I pick up along the way; I have a tonne of ideas to share with you, and I am excited to get started! Continue reading “Welcome to Darling Ridge”